Careers
SDI employs sharp people who enjoy new challenges, thrive in a constant learning environment, and want to work on the leading edge of technology. We are always looking for exceptional people. It is the quality and high caliber of our staff that has created SDI’s success. Our team of dedicated professionals and technical specialists allow SDI to provide a vast array of services and our commitment to quality ensures the firm's continued success. We strive to provide a positive environment for professionals to develop their skills, create new friendships and do great work.
SDI employees have diverse backgrounds, a wide range of skill sets, experiences and interests, but share a spirit of teamwork, a commitment to delivering quality results and the desire to keep growing professionally. We welcome new talent to our team. New employees will enter a supportive community of colleagues working together with a real opportunity to positively impact our company, our clients and their own careers. 
In addition to a stimulating work environment, SDI offers an extensive benefits package for full-time employees.
If you have any questions or wish to apply, please send your resume to resume@sdichicago.com, or apply online.
Open Positions
SDI regularly hires for the following positions. Please submit your resume below.
Minimum Qualifications
- Utilize hand tools and test equipment to perform work with little supervision or assistance
- Basic knowledge of generally accepted technical (electronic) theory
- Basic Understanding of CCTV Systems
- Electronic System Installation; and trouble shooting skills
- Conduit bending and installation
- Demonstrate good analytical capability and current technical knowledge
- Ability to interpret and work from blueprints and technical documentation
- Good Interpersonal and organizational skills
- Should have proficiency in specific field
- Computer proficient
- Familiar with Microsoft Office Applications (Word, Outlook, Excel etc.).
- Familiar with CAD/CADLT
- Good written communication skills
- Able to interact with others in a team environment
- Good analytic ability
- Open-minded / willing to learn – good attitude
- Technical certifications from access control and CCTV manufacturers desired
- Must have valid driver’s license
- Willingness to work extra hours as needed
- Associates in Electronics or Communications. Or, Military Class A and/or B school in Electronics or Communications. Or 4 years experience in the field
Job Functions
- Responsible for installation, service and maintenance of computer-based integrated electronic security systems includes access control, CCTV, video systems, intrusion detection, intercom
- Field service installation of electronic security systems, access control, CCTV, and related systems, including basic computer skills and diagnostic ability, to ensure full functionality according to specifications
- Plans and coordinates activities concerned with installing equipment, investigating and resolving customer reports of technical problems with equipment, and eliminating future operational or service difficulties by performing the following duties:
- Reviews performance reports and documentation from customers and field representatives, and inspects malfunctioning or damaged product to determine nature and scope of problem
- Analyzes, reviews, and inspects findings to determine source of problem, and recommends repair, replacement, or other corrective action
- Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs, as required
- Provides on-site technical assistance to help troubleshoot and repair equipment
- Maintains records of service and installation work
- Analyzes reports of technical problems to determine trends affecting future design, production, service, and maintenance processes, and recommends modifications to eliminate future problems
- Develops or assists with the development of service handbooks and bulletins based on field investigations, engineering changes, and overall knowledge of product
- Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
- Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers
- May be assigned other collateral duties as necessary
- Follows company policies and procedures
- Prepares analysis under direction
- Creates documentation for project activity audit trail
- Collects and compiles data/information for projects and presentations
- Assists in development of work product for the client
- Contributes to proposal generation
- Conducts client interviews under supervision
- Troubleshoots minor problems
- Assists in research for solutions to minor problems
- Pursues continuous learning and shares knowledge with others
Minimum Qualifications
- Knowledge of the principles of electricity and electronics
- Basic knowledge of generally accepted technical (electronic) theory
- Basic Understanding of CCTV Systems
- Electronic System Installation; and troubleshooting skills
- Conduit bending and installation
- Demonstrate good analytical capability and current technical knowledge
- Ability to interpret and work from blueprints and technical documentation
- Good Interpersonal and organizational skills
- Should have proficiency in specific field
- Computer proficient
- Familiar with Microsoft Office Applications (Word, Outlook, Excel etc.).
- Good written communication skills
- Able to interact with others in a team environment
- Good analytic ability
- Open-minded / willing to learn – good attitude
- Ability to travel from time to time, if required
- Willingness to work extra hours as needed
- Associates in Electronics or Communications. Or, Military Class A and/or B school in Electronics or Communications. Or 4 years experience in the field
Job Functions
- To repair, operate, install, test and troubleshoot integrated and complex electronics systems
- Maintain Base-Wide Electronic Security systems for access control, CCTV, and Intrusion Detection
- Follows company policies and procedures
- Prepares analysis under direction
- Creates documentation for project activity audit trail
- Collects and compiles data/information for projects and presentations
- Assists in development of work product for the client
- Contributes to proposal generation
- Conducts client interviews under supervision
- Troubleshoots minor problems
- Assists in research for solutions to minor problems
- Pursues continuous learning and shares knowledge with others
Systems Engineer
This position requires the ability to support all CAD Servers, Workstations, printers, plotters and perform related maintenance activities. The Systems Engineer’s role is to ensure the stability, integrity, and efficient operation of the in-house information systems that support core organizational functions. This is achieved by monitoring, maintaining, supporting, and optimizing all networked software and associated operating systems. The Systems Engineer will apply proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve issues in order to maximize the benefit of IT systems investments.
4+ years of relevant IT end-user client support experience. Working knowledge of Computer-Aided Design Software (i. e. AutoCAD). Must also possess proficient working knowledge of network management and associated systems applications such as Antivirus and security protection.
Project Manager
Primary responsibilities include all stages and types of IT initiatives such as proposal and requirements definition to project planning and implementation. A major part of this position is to provide a proactive interface between the client and the technical staff to ensure effective definition of and delivery of business applications. To do so, strong business analyst, application design, and project management skills are essential.
Role Description
- Design, development, and delivery of effective business applications
- Unravel, define, and document complex business requirements and processes
- Review and assess vendor proposals
- Manage multiple, parallel projects using project planning techniques
- Direct the activities of on-site and off-site consultants
- Manage application design through the various lifecycle stages from business need through design and delivery
- Establish and maintain client relationships
Qualifications
- Minimum of 4-6 years in a business analyst/consultant/project management role in an IT environment
- Demonstrated ability to project manage multiple, parallel projects
- Demonstrated experience with business process enhancement, proficiency in established PC software business tools and applications, and general knowledge of database products and data networks
- Excellent technical skills needed
- Excellent oral and written communication skills
- Excellent analytical and problem solving skills
Business Analyst
Primary responsibilities include assisting in the development and implementation of systems design, integration, and technical support projects for public and private sector clients focusing on enterprise-wide financial, ERP, and Human Resource application installations.
Additional Responsibilities
- Daily tasking, project deliverables, program progress assessment and reporting
- Development of customer billings, and other administrative activities
- Expected to be “hands-on” with the client, participating in project meetings, and guiding deliverable development
Qualifications
- 3-years experience in financial systems
- Bachelor’s Degree/Certifications preferred
- Demonstrates good communication and interpersonal skills
- Team-minded
- Open-minded/willing to learn
- Performs analysis with minimal guidance
- Shares knowledge with others
- Able to handle multiple tasks
- Works independently
- Develops understanding of relevant technologies and applications