Manpower Scheduling System Requirements Analysis for City Fire Department
Project Description
SD·I was contracted to analyze the fire department's manpower system/application and all business processes associated with scheduling platoon employees for fire suppression and emergency management service personnel. The purpose of the analyses was for SD·I to analyze the department’s needs and make recommendations to improve processes and replace the current antiquated system.
Project Goal
The goal is to replace the current scheduling system with an off-the-shelf, state-of-the-art, user-friendly product that would more efficiently schedule personnel and eliminate manual processes due to the current system’s limitations.
SD·I Services
Phase I: Conducted a Business Process Analysis of the Manpower Scheduling System
Phase II: Identified possible vendors that met the functionality requirements of the current Manpower System.
Phase III: Oversaw and rated vendor demonstrations to create a shortlist of finalist that was given to the fire department for decision-making.
Phase IV: Conducted reference checks of the top vendors chosen by fire department.
Project Results
Phase V: Created a final report that contained the following:
- Documented analysis and detailed workflow on the Current Manpower System
- SD·I vendor evaluation
- Fire department personnel vendor evaluation
- Vendor reference checks
This Report was presented to the Fire Commissioner as a deliverable. SD·I’s report enabled the Commissioner to make a decision as to which vendor to choose for system implementation.