Maintenance and Technical Support for Integrated Public Safety, Security, and Operations Systems for Midwestern Airport System
Project Description
SD·I developed and currently maintains a comprehensive system for event response at the Communication Centers of two major midwestern airports. For one center, SD·I created and linked digital facility maps with the Computer-Aided Dispatch System for police, fire, emergency medical services, and airport security. At both centers, SD·I upgraded and linked badging, access and dispatch systems to create a fully integrated, state-of-the-art security system. SD·I provides on-site technical support services to maintain these security-related control systems.
Project Goal
The Communications Centers Upgrade Project was designed to improve security and control access to sensitive areas, lower event response time, and collect event-related data for analysis and future planning. SD·I’s on-site technical support staff ensures uninterrupted availability and reliable system performance for the Communication Centers and their users.
SD·I Services
- Development and integration of digital mapping system for the Computer-Aided Dispatch system, using a modular GIS environment
- Database development for police, fire, emergency medical services, facility management, and airport security
- Network hardware and software upgrades for the Communication Centers' systems, including ID Badging, Access Control, and I/CAD
- Integration of security systems
- 24x7 on-call project maintenance services, including remedial maintenance, preventative maintenance, vendor service contract management, facilities document management and security systems confidentiality
- Ongoing/on-site technical support for existing hardware and software upgrades and enhancements
- Provide 7 personnel to staff the software support group
- Training of departmental staff and the software support group
- Integration of CCTV (Closed Circuit Television System) with Command Center Systems
Project Results
The comprehensive event response system enhanced airport security while saving the aviation department more than $6 million over a five-year period.